Delete Account

In short

  • In the app: “My Account → Delete account”, then confirm with your password.
  • Without the app: email privacy@moneyluster.com from the address registered on your account.

App: Money Luster — Developer on Google Play and the App Store: Hassan Serjieh

You can delete your account and data at any time, free of charge.

Option 1: In the app (fastest)

  1. Open the app and sign in.
  2. Go to "My Account".
  3. Tap "Delete account".
  4. Confirm with your password, then tap "Delete permanently".

Option 2: Without the app

If the app is no longer installed or you can't sign in:

  1. Email privacy@moneyluster.com from the email address registered on your account.
  2. Use the subject "Account deletion request" and include your name as it appears on the account.
  3. We'll send a confirmation link to that email to make sure the request is from you.
  4. Once confirmed, the account is deleted within 7 days, and in any case within one month. We'll email you when it's done.
Email a deletion request

Opens your email app with a ready message. Send it from the address registered on your account.

What is deleted

DataWhat happens
Name, email, phone number, age, passwordPermanently deleted
Registered devices and push token (FCM)Permanently deleted
Activated courses and their datesPermanently deleted, and cannot be restored
Watch history and progressDeleted, or turned into anonymous totals that can't identify you
Your community messages and lesson commentsPermanently deleted
Reports you filed and blocks you setDeleted
Your notes, bookmarks, lesson ratings and quiz resultsPermanently deleted
Your questions and answers in Q&APermanently deleted
Search log, app usage sessions, notification settings and time zoneDeleted, or turned into anonymous totals
Your AI-assistant conversationsDeleted from our systems. Anthropic's copy is usually deleted within 30 days of being sent
Certificate and extension requestsDeleted. A certificate already issued on the website falls under the website's privacy policy

What we may keep, and why

DataHow longWhy
Encrypted backupsOverwritten automatically within BACKUP_RETENTION (e.g. 30 days)Backups can't be edited, and are only used to restore after a failure
A minimal security record (account ID, security events, watermark code) only if the account is linked to a leak or a rule-breaking investigationUp to EVIDENCE_RETENTION (suggested: 6 years)To protect our legal rights and prove a leak
Reported rule-breaking content90 daysFor appeals and requests from authorities
Records the law requiresAs the law requiresLegal obligation

Partial deletion without deleting the account: you can delete any message, comment, question, answer or note you wrote from within the app. To ask us to delete only your watch history or phone number, email privacy@moneyluster.com.

Important: uninstalling the app does not delete your account.

Read the Privacy Policy